RPL Interest Registration
Certificate II in Hospitality
This qualification is not yet available through RPL It. Register your interest to be notified when it becomes available.
SIT20322
You have built foundational skills through the daily rhythm of hospitality service and customer interaction. We are currently establishing partnerships with Registered Training Organisations to offer a recognition pathway for this qualification. Register your interest today to be notified when we can help you demonstrate your expertise through formal recognition.
About This Qualification
This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Qualification Code
SIT20322
Training Package
SIT — Tourism, Travel and Hospitality Training Package
AQF Level
Certificate II
Total Units
12 (6 core + 6 elective)
Entry Requirements
There are no entry requirements for this qualification.
National Register
View on training.gov.au →RPL It Status: Not yet available — Registering interest
Important: RPL It Australia is a student support service. All assessment and qualification issuance is conducted by our partner Registered Training Organisations (RTOs). RPL It does not deliver training, conduct assessments, or issue qualifications.
Career Outcomes
According to training.gov.au, this qualification supports the following roles:
| Role | Responsibilities |
|---|---|
| Café Attendant | Preparing and serving food and beverages while maintaining high standards of customer service in a café environment. |
| Bar Attendant | Preparing and serving drinks while maintaining bar cleanliness and following responsible service of alcohol guidelines. |
| Catering Assistant | Supporting large-scale food service operations through food preparation, packaging, and equipment maintenance. |
| Porter | Assisting guests with luggage and providing essential information and advice within a hotel or transport setting. |
Ready to level up?
Join our priority list to get notified the moment we open enrolments with our partner RTOs.
Register Your InterestGet notified when RPL is available for SIT20322
Receive a preliminary review of your experience
No commitment or obligation required
5.0 across all qualifications
Could RPL Be Right for You?
Experience can be evidence.
RPL is the process that helps you demonstrate it.
Recognition of Prior Learning (RPL) is a formal assessment process that evaluates the skills, knowledge, and experience you've gained through your career to determine whether you meet the requirements of a nationally recognised qualification. It isn't a shortcut — it applies the same assessment standards as any other pathway.
RPL typically involves:
A review of your work experience against the qualification requirements
Compilation of an evidence portfolio demonstrating your competency
Assessment by a qualified assessor from a Registered Training Organisation
If gaps are identified, targeted training to build on your existing expertise
ℹ️ Important Pathway Advice
RPL isn't the right pathway for everyone. If you don't have substantial, relevant, and current industry experience, a traditional study pathway may serve you better.
Our approach:
“We'd rather guide you to the right pathway than enrol you in the wrong one.”
What Kind of Experience Counts?
If RPL becomes available for this qualification, the types of experience and evidence that would typically be relevant include:
Work History & Roles
- ✓Current resume detailing hospitality experience
- ✓Position descriptions for service or operational roles
- ✓Employment contracts or letters of offer
Service & Communication
- ✓Records of customer feedback or commendations
- ✓Logs of daily service tasks and shift handovers
- ✓Evidence of interacting with diverse customer groups
Operational Skills
- ✓Photos or videos of food and beverage preparation
- ✓Completed cleaning schedules and equipment checklists
- ✓Evidence of processing financial transactions
Safety & Compliance
- ✓Completed workplace health and safety checklists
- ✓Food safety and hygiene monitoring records
- ✓Participation records for staff safety briefings
Training & Certifications
- ✓Responsible Service of Alcohol (RSA) certificate
- ✓Food handling or hygiene awareness certificates
- ✓In-house training records for service standards
This is general guidance based on training.gov.au. Specific requirements will be confirmed by the delivering RTO's assessor when RPL becomes available.
Frequently Asked Questions
Everything you need to know about this qualification and RPL.
Is this qualification currently available through RPL It?▾
Why should I register my interest?▾
Is an RPL qualification the same as one from full-time study?▾
What if I have experience but don't have an RSA certificate?▾
Do I need to be currently employed in hospitality?▾
Related Qualifications
Other qualifications in the Tourism, Travel and Hospitality Training Package.
Advanced Diploma
Advanced Diploma of Event Management
SIT60222
Advanced Diploma
Advanced Diploma of Hospitality Management
SIT60322
Advanced Diploma
Advanced Diploma of Travel and Tourism Management
SIT60122
Certificate I
Certificate I in Hospitality
SIT10222
Certificate I
Certificate I in Tourism (Australian Indigenous Culture)
SIT10122
Register Your Interest
We're establishing partnerships to offer SIT20322 through RPL. Tell us about your background — we'll let you know when it's available and whether RPL is likely to suit your experience.
Priority Notification
Be the first to know when enrolments open for SIT20322.
Preliminary Review
Receive free guidance on whether RPL could suit your career background.
No Commitments
Registering is obligation-free and takes less than 2 minutes.
Ready to Register Your Interest?
Be the first to know when SIT20322 becomes available through RPL.
Register Your Interest