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Certificate III in Aviation (Ground Operations and Service)

This qualification is not yet available through RPL It. Register your interest to be notified when it becomes available.

AVI30319

You have the experience in the high-pressure environment of aviation ground operations. We are currently establishing partnerships with Registered Training Organisations to offer a streamlined recognition pathway for this qualification. Register your interest to be notified when we begin guiding candidates through the evidence process for your aviation expertise.

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About This Qualification

This qualification provides individuals with technical and non-technical aviation skills to operate effectively in a broad range of ground operations and service roles. Individuals working at this level will apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known and stable contexts within established parameters. Licensing, legislative, regulatory and certification requirements that apply to this qualification can vary between states and territories. Compliance with these requirements may be required nationally and/or in various jurisdictions. Job role types may include: Baggage OperatorCustomer Service OperatorGround OperatorRamp Operator.

Qualification Code

AVI30319

Training Package

AVI — Aviation Training Package

AQF Level

Certificate III

Total Units

20 (11 core + 9 elective)

Entry Requirements

There are no entry requirements for this qualification.

RPL It Status: Not yet available — Registering interest

Important: RPL It Australia is a student support service. All assessment and qualification issuance is conducted by our partner Registered Training Organisations (RTOs). RPL It does not deliver training, conduct assessments, or issue qualifications.

Career Outcomes

According to training.gov.au, this qualification supports the following roles:

RoleResponsibilities
Senior Baggage HandlerLeading ground teams in the efficient loading, unloading, and staging of aircraft cargo while maintaining strict safety standards.
Airline Customer Service OfficerManaging passenger boarding, baggage check-in, and travel documentation to ensure a seamless and secure transit experience.
Ramp OperatorCoordinating aircraft movements and operating specialised ramp equipment to support on-time performance and aircraft safety.
Ground Operations OfficerImplementing airport security protocols and safety regulations to maintain a secure and compliant operational environment.

Licensing

STATE SPECIFIC

⚠️ Important

While this qualification provides the technical foundation for ground operations, specific airport access and operational permits are managed by federal authorities and airport operators.

NationalCivil Aviation Safety Authority (CASA) and Department of Home Affairs (ASIC)
NSWSydney Airport / Regional Airport Airside Driving Authorities
VICMelbourne Airport / Avalon Airport Airside Driving Authorities
QLDBrisbane Airport / Regional Airport Airside Driving Authorities
WAPerth Airport Airside Driving Authorities
SAAdelaide Airport Airside Driving Authorities
TASHobart Airport Airside Driving Authorities
NTDarwin International Airport Airside Driving Authorities

Ready to level up?

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Get notified when RPL is available for AVI30319

Receive a preliminary review of your experience

No commitment or obligation required

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Could RPL Be Right for You?

Experience can be evidence.

RPL is the process that helps you demonstrate it.

Recognition of Prior Learning (RPL) is a formal assessment process that evaluates the skills, knowledge, and experience you've gained through your career to determine whether you meet the requirements of a nationally recognised qualification. It isn't a shortcut — it applies the same assessment standards as any other pathway.

RPL typically involves:

📋

A review of your work experience against the qualification requirements

💼

Compilation of an evidence portfolio demonstrating your competency

👤

Assessment by a qualified assessor from a Registered Training Organisation

🎯

If gaps are identified, targeted training to build on your existing expertise

ℹ️ Important Pathway Advice

RPL isn't the right pathway for everyone. If you don't have substantial, relevant, and current industry experience, a traditional study pathway may serve you better.

Our approach:

“We'd rather guide you to the right pathway than enrol you in the wrong one.”

What Kind of Experience Counts?

If RPL becomes available for this qualification, the types of experience and evidence that would typically be relevant include:

✈️

Work History & Roles

  • Detailed CV outlining ground crew or customer service roles
  • Position descriptions for ramp, baggage, or check-in duties
  • Records of employment in airline or airport environments
🛡️

Operational Safety & Security

  • Evidence of applying aircraft safety and security procedures
  • Documentation of security awareness and vigilance actions
  • Incident reports or safety logs demonstrating hazard identification
📦

Ground Handling & Logistics

  • Logs of baggage handling or aircraft load planning
  • Certificates for handling dangerous goods or hazardous materials
  • Records of ramp equipment or baggage tug operations
🤝

Customer Service & Service Delivery

  • Records of passenger check-in or boarding procedures
  • Feedback from supervisors regarding passenger assistance
  • Logs of queue management or on-time performance contributions
📋

Compliance & Documentation

  • Completed workplace documentation and manifests
  • Evidence of applying aviation regulations and policies
  • Quality system reports or audit participation records

Not sure if you qualify?

Speak with our team for a free eligibility discussion.

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This is general guidance based on training.gov.au. Specific requirements will be confirmed by the delivering RTO's assessor when RPL becomes available.

Frequently Asked Questions

Everything you need to know about this qualification and RPL.

Is this qualification currently available through RPL It?
We are currently in the process of establishing partnerships with Registered Training Organisations (RTOs) who can deliver this specific aviation qualification. By registering your interest, you will be the first to know when we are ready to guide you through the evidence gathering process.
Why should I register my interest?
Aviation is a highly regulated sector. Registering your interest allows us to keep you informed as we finalise compliant pathways with our RTO partners, ensuring your experience is assessed against the most current national standards.
Is an RPL qualification the same as one from full-time study?
Yes. A qualification achieved through Recognition of Prior Learning is issued by a Registered Training Organisation and carries the same national weight as one earned through traditional study. It is a formal acknowledgment that your experience meets the required competency standards.
Do I need an ASIC to complete this qualification through RPL?
While an Aviation Security Identification Card (ASIC) is not a prerequisite for the qualification itself, much of the evidence required for RPL is typically generated while working in a secure airport environment where an ASIC is mandatory.
How does RPL account for dangerous goods training?
If you have already completed certified training for the transport of dangerous goods by air, this can serve as significant evidence toward the relevant units of competency in this qualification.
What role do 'human factors' play in the assessment?
Human factors and situational awareness are core to aviation safety. The RPL process will look for evidence of how you manage fatigue, communication, and decision-making in a live operational environment to ensure safety is maintained.

Register Your Interest

We're establishing partnerships to offer AVI30319 through RPL. Tell us about your background — we'll let you know when it's available and whether RPL is likely to suit your experience.

Priority Notification

Be the first to know when enrolments open for AVI30319.

Preliminary Review

Receive free guidance on whether RPL could suit your career background.

No Commitments

Registering is obligation-free and takes less than 2 minutes.

Your Experience

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