RPL Interest Registration
Certificate II in Tourism
This qualification is not yet available through RPL It. Register your interest to be notified when it becomes available.
SIT20125
You have the operational experience. We are currently identifying RTO partners to facilitate the recognition of your tourism and travel industry skills. Register your interest to be notified as soon as this pathway becomes available.
About This Qualification
This qualification reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.This qualification provides a pathway to work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, holiday parks and resorts, attractions, cultural and heritage sites, and any small tourism business.Work could be undertaken in an office environment where the planning of tourism and travel products and services takes place, in the field where products are delivered, in performing operational activities such as housekeeping, grounds maintenance and providing customer service, or a combination of these.The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
Qualification Code
SIT20125
Training Package
SIT — Tourism, Travel and Hospitality Training Package
AQF Level
Certificate II
Total Units
See training.gov.au
Entry Requirements
No formal entry requirements
National Register
View on training.gov.au →RPL It Status: Not yet available — Registering interest
Important: RPL It Australia is a student support service. All assessment and qualification issuance is conducted by our partner Registered Training Organisations (RTOs). RPL It does not deliver training, conduct assessments, or issue qualifications.
Career Outcomes
According to training.gov.au, this qualification supports the following roles:
| Role | Responsibilities |
|---|---|
| Museum Attendant | Welcoming visitors to cultural sites while ensuring the protection and integrity of exhibits. |
| Tourism Office Assistant | Managing travel reservations and processing essential documentation within a busy tourism business environment. |
| Theme Park Ride Operator | Ensuring the safe and efficient operation of rides while providing a positive experience for attraction guests. |
| Retail Assistant (Tourism) | Handling sales and providing product information within gift shops, theme parks, or visitor centres. |
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Could RPL Be Right for You?
Experience can be evidence.
RPL is the process that helps you demonstrate it.
Recognition of Prior Learning (RPL) is a formal assessment process that evaluates the skills, knowledge, and experience you've gained through your career to determine whether you meet the requirements of a nationally recognised qualification. It isn't a shortcut — it applies the same assessment standards as any other pathway.
RPL typically involves:
A review of your work experience against the qualification requirements
Compilation of an evidence portfolio demonstrating your competency
Assessment by a qualified assessor from a Registered Training Organisation
If gaps are identified, targeted training to build on your existing expertise
ℹ️ Important Pathway Advice
RPL isn't the right pathway for everyone. If you don't have substantial, relevant, and current industry experience, a traditional study pathway may serve you better.
Our approach:
“We'd rather guide you to the right pathway than enrol you in the wrong one.”
What Kind of Experience Counts?
If RPL becomes available for this qualification, the types of experience and evidence that would typically be relevant include:
Work History & Roles
- ✓A current resume detailing your time in tourism or holiday park environments
- ✓Position descriptions highlighting your routine operational tasks
- ✓Letters of recommendation from supervisors at attractions or travel agencies
Customer Interaction
- ✓Records of providing information and assistance to visitors or guests
- ✓Evidence of interacting with customers from diverse social or cultural backgrounds
- ✓Customer feedback or commendations regarding your service delivery
Operational Safety
- ✓Workplace health and safety induction records or training certificates
- ✓Logs demonstrating participation in safe work practices and hazard reporting
- ✓Evidence of following standard operating procedures for rides or facilities
Industry Knowledge
- ✓Documentation of processing travel bookings or financial transactions
- ✓Evidence of using industry-specific information to assist with visitor enquiries
- ✓Records of maintaining cleaning or grounds maintenance schedules in a resort setting
This is general guidance based on training.gov.au. Specific requirements will be confirmed by the delivering RTO's assessor when RPL becomes available.
Frequently Asked Questions
Everything you need to know about this qualification and RPL.
Is this qualification currently available through RPL It?▾
Why should I register my interest?▾
Is an RPL qualification the same as one from full-time study?▾
Can I specialise in Holiday Parks and Resorts through RPL?▾
What if my experience is mostly in administrative tourism roles?▾
Related Qualifications
Other qualifications in the Tourism, Travel and Hospitality Training Package.
Advanced Diploma
Advanced Diploma of Event Management
SIT60222
Advanced Diploma
Advanced Diploma of Hospitality Management
SIT60322
Advanced Diploma
Advanced Diploma of Travel and Tourism Management
SIT60122
Certificate I
Certificate I in Hospitality
SIT10222
Certificate I
Certificate I in Tourism (Australian Indigenous Culture)
SIT10122
Register Your Interest
We're establishing partnerships to offer SIT20125 through RPL. Tell us about your background — we'll let you know when it's available and whether RPL is likely to suit your experience.
Priority Notification
Be the first to know when enrolments open for SIT20125.
Preliminary Review
Receive free guidance on whether RPL could suit your career background.
No Commitments
Registering is obligation-free and takes less than 2 minutes.
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