RPL Interest Registration
Certificate II in Automotive Administration
This qualification is not yet available through RPL It. Register your interest to be notified when it becomes available.
AUR20126
You have developed essential administrative skills within the automotive sector through daily workshop operations and customer service. We are currently establishing partnerships with Registered Training Organisations to offer the Certificate II in Automotive Administration through RPL. Register your interest today to be notified as soon as this pathway becomes available for your experience.
About This Qualification
This qualification reflects the role of individuals who perform a range of administrative tasks in the automotive retail, service and repair industry.
Qualification Code
AUR20126
Training Package
AUR — Automotive Retail, Service and Repair Training Package
AQF Level
Certificate II
Total Units
10 (6 core + 4 elective)
Entry Requirements
This qualification has no entry requirements.
National Register
View on training.gov.au →RPL It Status: Not yet available — Registering interest
Important: RPL It Australia is a student support service. All assessment and qualification issuance is conducted by our partner Registered Training Organisations (RTOs). RPL It does not deliver training, conduct assessments, or issue qualifications.
Career Outcomes
According to training.gov.au, this qualification supports the following roles:
| Role | Responsibilities |
|---|---|
| Automotive Clerk | Managing office equipment, maintaining records, and coordinating data entry within a dealership or repair centre. |
| Automotive Service Receptionist | Handling customer service enquiries, booking mechanical appointments, and managing front-of-house financial transactions. |
Ready to level up?
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Could RPL Be Right for You?
Experience can be evidence.
RPL is the process that helps you demonstrate it.
Recognition of Prior Learning (RPL) is a formal assessment process that evaluates the skills, knowledge, and experience you've gained through your career to determine whether you meet the requirements of a nationally recognised qualification. It isn't a shortcut — it applies the same assessment standards as any other pathway.
RPL typically involves:
A review of your work experience against the qualification requirements
Compilation of an evidence portfolio demonstrating your competency
Assessment by a qualified assessor from a Registered Training Organisation
If gaps are identified, targeted training to build on your existing expertise
ℹ️ Important Pathway Advice
RPL isn't the right pathway for everyone. If you don't have substantial, relevant, and current industry experience, a traditional study pathway may serve you better.
Our approach:
“We'd rather guide you to the right pathway than enrol you in the wrong one.”
What Kind of Experience Counts?
If RPL becomes available for this qualification, the types of experience and evidence that would typically be relevant include:
Work History & Roles
- ✓Current and previous resumes detailing automotive admin roles
- ✓Position descriptions highlighting clerical responsibilities
- ✓Employment contracts or letters of reference from dealership managers
Communication & Documentation
- ✓Samples of written service booking confirmations
- ✓Internal memos regarding workshop schedules
- ✓Routine workplace reports or administrative data entry logs
Systems & Technology
- ✓Screenshots of automotive inventory or CRM software usage
- ✓Records of processing digital service orders
- ✓Evidence of using office hardware and information systems
Safety & Quality
- ✓Records of workplace safety induction completion
- ✓Safety checklists for the administrative or reception area
- ✓Quality control logs for administrative tasks or data entry
Customer Service
- ✓Records of handling customer enquiries or bookings
- ✓Evidence of processing cash or electronic payments
- ✓Customer feedback or satisfaction survey results
This is general guidance based on training.gov.au. Specific requirements will be confirmed by the delivering RTO's assessor when RPL becomes available.
Frequently Asked Questions
Everything you need to know about this qualification and RPL.
Is this qualification currently available through RPL It?▾
Why should I register my interest?▾
Is an RPL qualification the same as one from full-time study?▾
What specific automotive tasks are covered in this assessment?▾
Does this qualification require mechanical knowledge?▾
Related Qualifications
Other qualifications in the Automotive Retail, Service and Repair Training Package.
Certificate I
Certificate I in Automotive Vocational Preparation
AUR10120
Certificate II
Certificate II in Automotive Accessory Fitting
AUR22021
Certificate II
Certificate II in Automotive Air Conditioning Technology
AUR20220
Certificate II
Certificate II in Automotive Body Repair Technology
AUR20920
Certificate II
Certificate II in Automotive Cylinder Head Reconditioning
AUR21520
Register Your Interest
We're establishing partnerships to offer AUR20126 through RPL. Tell us about your background — we'll let you know when it's available and whether RPL is likely to suit your experience.
Priority Notification
Be the first to know when enrolments open for AUR20126.
Preliminary Review
Receive free guidance on whether RPL could suit your career background.
No Commitments
Registering is obligation-free and takes less than 2 minutes.
Ready to Register Your Interest?
Be the first to know when AUR20126 becomes available through RPL.
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