Nationally RegisteredCertificate II

AUR20126 · Automotives

Certificate II in Automotive Administration

This qualification is not yet available through RPL It. Register your interest to be notified when it becomes available.

You have developed essential administrative skills within the automotive sector through daily workshop operations and customer service. We are currently establishing partnerships with Registered Training Organisations to offer the Certificate II in Automotive Administration through RPL.

★★★★★ 5.0 · 61 Google ReviewsNo-obligation interest registrationFormal assessment by the delivering RTO

AUR20126

Qualification Code

10

Total Units

AQF 2

Certificate II

5.0

Google Rating · 61 Reviews

The qualification

About This Qualification

This qualification reflects the role of individuals who perform a range of administrative tasks in the automotive retail, service and repair industry.

Important: RPL It Australia is a student support service. All assessment and qualification issuance is conducted by the delivering Registered Training Organisation. RPL It does not deliver training, conduct assessments, or issue qualifications.
RPL It status: Interest registration open

Qualification Code

AUR20126

AQF Level

Certificate II

Training Package

AUR: Automotive Retail, Service and Repair Training Package

Total Units

10 (6 core + 4 elective)

Entry Requirements

No formal entry requirements are listed for this qualification.

New to RPL?

What Is Recognition of Prior Learning?

Recognition of Prior Learning is a formal assessment process that evaluates skills, knowledge, and experience you have gained through your career against the requirements of a nationally recognised qualification.

You gather relevant workplace evidence and a qualified assessor from the delivering Registered Training Organisation evaluates that evidence. If the assessor determines every competency requirement is met, the RTO issues the qualification.

Your RPL journey

Your Interest Pathway in Four Steps

1

Register Interest

Tell us you are interested in AUR20126. There is no commitment or obligation.

2

Availability Confirmed

We contact you when an appropriate RTO pathway and current servicing details are confirmed.

3

Evidence Planning

If you choose to proceed, we help you understand the workplace evidence an RTO may need to review.

4

RTO Assessment

Formal assessment and any qualification outcome are handled only by the delivering Registered Training Organisation.

Career outcomes

Explore Roles Associated With This Qualification

Select a role to review its database-listed outcome and examples of evidence that may help an RTO understand your experience.

Automotive Clerk

Managing office equipment, maintaining records, and coordinating data entry within a dealership or repair centre.

Examples of workplace evidence that may help an RTO assessor understand this experience include:

  • Current and previous resumes detailing automotive admin roles
  • Position descriptions highlighting clerical responsibilities
  • Employment contracts or letters of reference from dealership managers
  • Samples of written service booking confirmations
  • Internal memos regarding workshop schedules
  • Routine workplace reports or administrative data entry logs
Evidence checklist

What Kind of Experience Can Support Your Application?

Your consultant can help you identify relevant workplace records. The delivering RTO decides whether the evidence is sufficient and current.

1

Work History & Roles

  • Current and previous resumes detailing automotive admin roles
  • Position descriptions highlighting clerical responsibilities
  • Employment contracts or letters of reference from dealership managers
2

Communication & Documentation

  • Samples of written service booking confirmations
  • Internal memos regarding workshop schedules
  • Routine workplace reports or administrative data entry logs
3

Systems & Technology

  • Screenshots of automotive inventory or CRM software usage
  • Records of processing digital service orders
  • Evidence of using office hardware and information systems
4

Safety & Quality

  • Records of workplace safety induction completion
  • Safety checklists for the administrative or reception area
  • Quality control logs for administrative tasks or data entry
5

Customer Service

  • Records of handling customer enquiries or bookings
  • Evidence of processing cash or electronic payments
  • Customer feedback or satisfaction survey results

Interested in this qualification?

Register your interest and we will contact you if an appropriate RTO pathway becomes available.

Register Your Interest
Pathway comparison

RPL and Traditional Study

Two pathways that use the same RTO competency standards.

Compare
RPL pathway
Traditional study
Starting point
Your existing, current workplace skills and evidence
A planned course of learning and assessment
How competency is shown
Workplace evidence mapped to the qualification requirements
Learning activities, assignments, practical work, and assessment
Assessment decision
Made by a qualified assessor from the delivering RTO
Made by a qualified assessor from the delivering RTO
If gaps are identified
Additional evidence or targeted gap training may be required
Learning and assessment continue through the course structure
Qualification outcome
Issued only when the RTO determines all requirements are met
Issued only when the RTO determines all requirements are met
Transparency and compliance

Everything You Need to Know Before Enrolling

Fees, timeframes, the delivering RTO, and any qualification-specific conditions are confirmed before you make an enrolment decision.

Fees

Pricing is not available for this pathway yet

This qualification is currently in the interest-registration stage. No fee or enrolment offer is being made. Current pricing and delivery details will be provided only if an RTO pathway is confirmed.

Indicative timeframes

Timing is not yet confirmed

A timeline cannot be stated until a delivering RTO and current servicing details are confirmed. Registering interest does not start an assessment or guarantee future availability.

Awarded by

Delivering Registered Training Organisations

No delivering RTO partnership is currently confirmed for this qualification. Registering interest helps the team understand demand but does not create an enrolment or assessment relationship.

Roles and responsibilities

RPL It supports the pathway; the RTO makes the decision

RPL It Australia

  • Preliminary skills review or interest registration
  • Evidence gathering guidance
  • Student support and pathway information

Delivering RTO

  • Formal assessment by qualified assessors
  • Competency and gap-training decisions
  • Qualification issuance and assessment appeals
Interest Registration

Register Your Interest in AUR20126

Tell us about your background and we will let you know if this qualification becomes available through an appropriate RTO pathway.

  • Priority notification about AUR20126 availability
  • Guidance on whether an RPL pathway may suit your background
  • No commitment or guaranteed assessment outcome
  • Formal assessment and qualification issuance remain with the RTO

Prefer to talk? Call 1300 93 60 93

Your Experience

What's Driving Your Interest?

No commitment. We'll only notify you when this qualification becomes available.

By submitting, you agree to our Privacy Policy. Your information is used solely to review your eligibility and notify you of updates.

Verified Google reviews

Rated 5.0 by RPL It Customers

★★★★★

Adam provided excellent support throughout my Heavy Mechanic qualification. Despite some delays, he kept us informed and consistently reassured us. His professionalism and dedication made the process much smoother. I highly recommend his service.

Cedrick Batangan

★★★★★

Adam made it so easy to get my certificate. He did all the work for me and let me know what he needed from me, I had a very good experience.

Sami

★★★★★

Fantastic service, advice and support! Well done RPLit!!!

Nigel McBride

Is this qualification currently available through RPL it?+
Not at this moment. We are in the process of establishing partnerships with Registered Training Organisations (RTOs) that specialise in automotive administration to ensure the pathway meets our standards for guidance and rigour.
Why should I register my interest?+
Registering your interest ensures you are the first to be notified when a suitable RTO partner is secured. It also allows us to understand the demand for this qualification, which can expedite the partnership process.
Is an RPL qualification the same as one from full-time study?+
Yes. A qualification achieved through Recognition of Prior Learning is identical to one earned through traditional study. Both are issued by a Registered Training Organisation and meet the same Australian national standards.
What specific automotive tasks are covered in this assessment?+
The assessment focuses on administrative functions within a workshop or dealership environment, including service reception, automotive-specific communication, and the use of industry information systems.
Does this qualification require mechanical knowledge?+
While it is situated in the automotive industry, the focus is on administrative and clerical competence rather than mechanical repair skills. It recognises your ability to support the business side of the workshop.
What does registering my interest mean?+
Registering your interest means you'd like to be notified when this qualification becomes available through RPL. There's no commitment. We'll contact you when an RTO partnership is confirmed for this qualification.
Why isn't this qualification available yet?+
RPL It works with partner RTOs to deliver qualifications. We're currently exploring RTO partnerships for this qualification. Registering your interest helps us prioritise which qualifications to focus on next.
What happens after I register my interest?+
You'll receive a confirmation, and we'll keep your details on file. When a partner RTO is confirmed for this qualification, we'll contact you with the next steps, including how to start your free skills review.
Can I still do a free skills review for this qualification?+
Yes. A free skills review helps you understand whether your experience aligns with the qualification requirements, regardless of whether an RTO partner is currently available. It's a useful first step while you wait.
Ready when you are

Be First to Know When AUR20126 Becomes Available

Registering interest is free and carries no obligation. We will contact you if an appropriate RTO pathway is confirmed.

This is a preliminary discussion, not a formal assessment or a guarantee of outcome. RPL It Australia does not issue qualifications.