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Certificate II in Technical Support

This qualification is not yet available through RPL It. Register your interest to be notified when it becomes available.

UEE21720

You have the practical experience required to support electrotechnology operations and technical projects. We are currently establishing partnerships with Registered Training Organisations to offer formal recognition for this qualification. Register your interest today to be notified as soon as this pathway becomes available.

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About This Qualification

This qualification provides competencies to collect/receive and store stock at worksites; set up and store equipment and tools; assist in installation, fault finding, and maintenance and repair activities. No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Qualification Code

UEE21720

Training Package

UEE — Electrotechnology Training Package

AQF Level

Certificate II

Total Units

360 (200 core + 160 elective)

Entry Requirements

There are no entry requirements for this qualification.

RPL It Status: Not yet available — Registering interest

Important: RPL It Australia is a student support service. All assessment and qualification issuance is conducted by our partner Registered Training Organisations (RTOs). RPL It does not deliver training, conduct assessments, or issue qualifications.

Career Outcomes

According to training.gov.au, this qualification supports the following roles:

RoleResponsibilities
Electrical Trades AssistantProviding on-site support to licensed electricians by preparing tools, handling stock, and assisting with basic installations.
Telecommunications Trades AssistantAssisting in the rollout and maintenance of voice and data systems under the supervision of qualified technicians.
Technical Support OfficerMaintaining equipment and providing routine operational assistance within water, power, or metallurgical facilities.

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Get notified when RPL is available for UEE21720

Receive a preliminary review of your experience

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Could RPL Be Right for You?

Experience can be evidence.

RPL is the process that helps you demonstrate it.

Recognition of Prior Learning (RPL) is a formal assessment process that evaluates the skills, knowledge, and experience you've gained through your career to determine whether you meet the requirements of a nationally recognised qualification. It isn't a shortcut — it applies the same assessment standards as any other pathway.

RPL typically involves:

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A review of your work experience against the qualification requirements

💼

Compilation of an evidence portfolio demonstrating your competency

👤

Assessment by a qualified assessor from a Registered Training Organisation

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If gaps are identified, targeted training to build on your existing expertise

ℹ️ Important Pathway Advice

RPL isn't the right pathway for everyone. If you don't have substantial, relevant, and current industry experience, a traditional study pathway may serve you better.

Our approach:

“We'd rather guide you to the right pathway than enrol you in the wrong one.”

What Kind of Experience Counts?

If RPL becomes available for this qualification, the types of experience and evidence that would typically be relevant include:

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Work History & Roles

  • Current resume detailing trades assistant or technical support roles
  • Position descriptions highlighting stock handling and equipment maintenance
  • Employment contracts or letters of service from electrotechnology firms
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Technical Assistance

  • Photos of fabricated, assembled, or dismantled utility components
  • Job cards showing assistance with installation or fault-finding tasks
  • Maintenance logs for electrical components and equipment repairs
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Operational Documentation

  • Examples of used drawings, diagrams, or technical specifications
  • Stock inventory records and material requisition forms
  • Completed schedules or work orders for energy sector activities
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WHS & Risk Management

  • Documented WHS risk control measures and site inductions
  • Safe Work Method Statements (SWMS) you have followed
  • Toolbox talk minutes or safety meeting participation records
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Certifications & Training

  • General Construction Induction Card (White Card)
  • Current CPR or First Aid certification
  • Internal company training records for equipment or tool use

Not sure if you qualify?

Speak with our team for a free eligibility discussion.

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This is general guidance based on training.gov.au. Specific requirements will be confirmed by the delivering RTO's assessor when RPL becomes available.

Frequently Asked Questions

Everything you need to know about this qualification and RPL.

Is this qualification currently available through RPL It?
We are currently in the process of establishing partnerships with Registered Training Organisations (RTOs) to provide an RPL pathway for this qualification. It is not yet available for immediate enrolment.
Why should I register my interest?
By registering your interest, you will be the first to know when we secure an RTO partner. This also helps us prioritise which qualifications to bring online based on demand from experienced professionals.
Is an RPL qualification the same as one from full-time study?
Yes. A qualification achieved through Recognition of Prior Learning is identical to one earned through traditional study. It is nationally recognised and meets the same Australian Qualifications Framework standards.
Do I need prior electrical experience for this RPL pathway?
Yes. RPL is designed for those who have already gained skills on the job. To be successful, you will need to demonstrate experience in technical support tasks, such as stock management, tool use, and assisting with repairs.
What happens if I have experience but no formal paperwork?
Our guide will work with you to identify alternative forms of evidence, such as photos of your work, statutory declarations from supervisors, or practical demonstrations of your competency.

Register Your Interest

We're establishing partnerships to offer UEE21720 through RPL. Tell us about your background — we'll let you know when it's available and whether RPL is likely to suit your experience.

Priority Notification

Be the first to know when enrolments open for UEE21720.

Preliminary Review

Receive free guidance on whether RPL could suit your career background.

No Commitments

Registering is obligation-free and takes less than 2 minutes.

Your Experience

No commitment. We'll only notify you when this qualification becomes available.

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