RPL Interest Registration
Certificate II in Applied Digital Technologies
This qualification is not yet available through RPL It. Register your interest to be notified when it becomes available.
ICT20120
Your ability to navigate digital environments and operate essential software is a foundational asset in the modern workplace. We are currently identifying Registered Training Organisation (RTO) partners to facilitate recognition of prior learning for this qualification. Register your interest to be notified once this pathway is established.
About This Qualification
This pathways qualification provides the foundation skills and knowledge to use basic applied digital technologies in varied contexts. The qualification is designed for those developing the necessary digital and technology skills in preparation for work. These individuals carry out a range of basic procedural and operational tasks that require digital and technology skills. They perform a range of mainly routine tasks using limited practical skills and knowledge in a defined context. The qualification is suitable for someone generally performing under direct supervision. Licensing, legislative, regulatory or certification considerations No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Qualification Code
ICT20120
Training Package
ICT — Information and Communications Technology
AQF Level
Certificate II
Total Units
12 (6 core + 6 elective)
Entry Requirements
Nil
National Register
View on training.gov.au →RPL It Status: Not yet available — Registering interest
Important: RPL It Australia is a student support service. All assessment and qualification issuance is conducted by our partner Registered Training Organisations (RTOs). RPL It does not deliver training, conduct assessments, or issue qualifications.
Career Outcomes
According to training.gov.au, this qualification supports the following roles:
| Role | Responsibilities |
|---|---|
| Data Entry Operator | Inputting and retrieving data from computerised systems while maintaining accuracy and data integrity. |
| Office Assistant | Supporting daily business operations through the routine use of digital communication tools and document production. |
| Customer Service Representative | Utilising organisational databases and digital technology to assist clients and resolve basic queries. |
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Could RPL Be Right for You?
Experience can be evidence.
RPL is the process that helps you demonstrate it.
Recognition of Prior Learning (RPL) is a formal assessment process that evaluates the skills, knowledge, and experience you've gained through your career to determine whether you meet the requirements of a nationally recognised qualification. It isn't a shortcut — it applies the same assessment standards as any other pathway.
RPL typically involves:
A review of your work experience against the qualification requirements
Compilation of an evidence portfolio demonstrating your competency
Assessment by a qualified assessor from a Registered Training Organisation
If gaps are identified, targeted training to build on your existing expertise
ℹ️ Important Pathway Advice
RPL isn't the right pathway for everyone. If you don't have substantial, relevant, and current industry experience, a traditional study pathway may serve you better.
Our approach:
“We'd rather guide you to the right pathway than enrol you in the wrong one.”
What Kind of Experience Counts?
If RPL becomes available for this qualification, the types of experience and evidence that would typically be relevant include:
Work History & Roles
- ✓A detailed resume outlining your experience with digital tasks
- ✓Current or previous position descriptions showing technology use
- ✓Employment contracts or letters from employers
Software & Applications
- ✓Samples of business documents, letters, or flyers you have created
- ✓Basic spreadsheets or data entry logs managed in a work context
- ✓Examples of digital media files or presentations you have produced
Hardware & Systems
- ✓Records of performing basic hardware updates or troubleshooting
- ✓Evidence of managing digital file structures and folder hierarchies
- ✓Logs or screenshots showing your use of different operating systems
Safety & Communication
- ✓Workplace emails or digital messages demonstrating professional communication
- ✓Records showing participation in workplace health and safety (WHS) inductions
- ✓Evidence of following sustainable work practices in a digital environment
Training & Development
- ✓Certificates from short courses in basic computing or office software
- ✓Internal workplace technology training or induction records
- ✓Cyber security awareness or digital literacy workshop certificates
This is general guidance based on training.gov.au. Specific requirements will be confirmed by the delivering RTO's assessor when RPL becomes available.
Frequently Asked Questions
Everything you need to know about this qualification and RPL.
Is this qualification currently available through RPL It?▾
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Related Qualifications
Other qualifications in the Information and Communications Technology.
Advanced Diploma
Advanced Diploma of Information Technology
ICT60220
Certificate II
Certificate II in Telecommunications Network Build and Operation
ICT20219
Certificate II
Certificate II in Telecommunications Technology
ICT20319
Certificate III
Certificate III in Information Technology
ICT30120
Certificate III
Certificate III in Telecommunications Network Build and Operation
ICT30419
Register Your Interest
We're establishing partnerships to offer ICT20120 through RPL. Tell us about your background — we'll let you know when it's available and whether RPL is likely to suit your experience.
Priority Notification
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Preliminary Review
Receive free guidance on whether RPL could suit your career background.
No Commitments
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