RPL Interest Registration
Certificate III in Information Technology
This qualification is not yet available through RPL It. Register your interest to be notified when it becomes available.
ICT30120
You have spent years navigating the complexities of technical support, hardware maintenance, and digital systems. We are currently establishing partnerships with Registered Training Organisations to provide a recognition pathway that honours your practical IT expertise. Register your interest today to be notified as soon as this qualification is available for assessment.
About This Qualification
This qualification reflects the role of individuals who are competent in a range of Information and Communications Technology (ICT) roles, including animation, basic cloud computing, basic cyber awareness, digital media skills, generalist IT support services, networking, programming, systems and web development. Individuals who work in these fields apply broad sets of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people and clients in a variety of work contexts. Licensing, legislative, regulatory or certification considerations No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Qualification Code
ICT30120
Training Package
ICT — Information and Communications Technology
AQF Level
Certificate III
Total Units
12 (6 core + 6 elective)
Entry Requirements
Nil
National Register
View on training.gov.au →RPL It Status: Not yet available — Registering interest
Important: RPL It Australia is a student support service. All assessment and qualification issuance is conducted by our partner Registered Training Organisations (RTOs). RPL It does not deliver training, conduct assessments, or issue qualifications.
Career Outcomes
According to training.gov.au, this qualification supports the following roles:
| Role | Responsibilities |
|---|---|
| IT Technician | Install, maintain, and provide technical support services for computer network systems and office equipment. |
| Help Desk Officer | Provide telephone and remote support to users, assisting with technology migrations and system administration. |
| Client Support Officer (ICT) | Manage the installation of software and hardware while providing basic system administration within an organisation. |
| User Support Specialist | Act as the primary point of contact for clients requiring assistance with technical issues and hardware queries. |
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Could RPL Be Right for You?
Experience can be evidence.
RPL is the process that helps you demonstrate it.
Recognition of Prior Learning (RPL) is a formal assessment process that evaluates the skills, knowledge, and experience you've gained through your career to determine whether you meet the requirements of a nationally recognised qualification. It isn't a shortcut — it applies the same assessment standards as any other pathway.
RPL typically involves:
A review of your work experience against the qualification requirements
Compilation of an evidence portfolio demonstrating your competency
Assessment by a qualified assessor from a Registered Training Organisation
If gaps are identified, targeted training to build on your existing expertise
ℹ️ Important Pathway Advice
RPL isn't the right pathway for everyone. If you don't have substantial, relevant, and current industry experience, a traditional study pathway may serve you better.
Our approach:
“We'd rather guide you to the right pathway than enrol you in the wrong one.”
What Kind of Experience Counts?
If RPL becomes available for this qualification, the types of experience and evidence that would typically be relevant include:
Work History & Roles
- ✓A comprehensive current resume
- ✓Detailed position descriptions for IT support roles
- ✓Employment contracts or letters of service
Technical Support
- ✓Ticketing system logs and resolution records
- ✓Client advice emails and technical guides
- ✓Troubleshooting reports and hardware maintenance logs
Security & Systems
- ✓Privacy policy compliance records
- ✓Access control logs and user permission audits
- ✓Software installation and configuration checklists
Programming & Development
- ✓Basic code snippets or scripting samples
- ✓Web development project notes
- ✓Introductory programming task records
Teamwork & Communication
- ✓Internal meeting minutes or team briefings
- ✓Collaborative project plans and task allocations
- ✓Client feedback forms and service surveys
This is general guidance based on training.gov.au. Specific requirements will be confirmed by the delivering RTO's assessor when RPL becomes available.
Frequently Asked Questions
Everything you need to know about this qualification and RPL.
Is RPL currently available for this qualification?▾
Why should I register my interest now?▾
Is RPL the same as completing a course?▾
What kind of IT experience is required for this level?▾
How do I demonstrate my programming and security skills?▾
Will my customer service experience be recognised?▾
Related Qualifications
Other qualifications in the Information and Communications Technology.
Advanced Diploma
Advanced Diploma of Information Technology
ICT60220
Certificate II
Certificate II in Applied Digital Technologies
ICT20120
Certificate II
Certificate II in Telecommunications Network Build and Operation
ICT20219
Certificate II
Certificate II in Telecommunications Technology
ICT20319
Certificate III
Certificate III in Telecommunications Network Build and Operation
ICT30419
Register Your Interest
We're establishing partnerships to offer ICT30120 through RPL. Tell us about your background — we'll let you know when it's available and whether RPL is likely to suit your experience.
Priority Notification
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Preliminary Review
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No Commitments
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