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Diploma of Loss Adjusting

This qualification is not yet available through RPL It. Register your interest to be notified when it becomes available.

FNS51420

You have spent years navigating complex claims, evaluating damage, and negotiating fair settlements with technical precision. We are currently establishing partnerships with Registered Training Organisations to bring this formal recognition pathway to our community of insurance experts. By registering your interest today, you help us prioritise this qualification and ensure your professional expertise is properly heard.

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About This Qualification

This qualification is for loss adjusters who provide standard loss adjusting services in a range of insurance organisations. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and research, analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others. Work may include analysing claims information, conducting claims investigations, and managing and monitoring operational performance. Licensing, legislative, regulatory or certification considerations Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Relevant regulatory authorities should be consulted to confirm those requirements before applying the qualification.

Qualification Code

FNS51420

Training Package

FNS — Financial Services Training Package

AQF Level

Diploma

Total Units

9 (7 core + 2 elective)

Entry Requirements

Nil

RPL It Status: Not yet available — Registering interest

Important: RPL It Australia is a student support service. All assessment and qualification issuance is conducted by our partner Registered Training Organisations (RTOs). RPL It does not deliver training, conduct assessments, or issue qualifications.

Career Outcomes

According to training.gov.au, this qualification supports the following roles:

RoleResponsibilities
Insurance AssessorInspecting and assessing losses to establish quantum and reporting findings for cost-effective settlements.
Loss AdjusterInvestigating incident scenes and interviewing claimants to determine responsibility and prepare comprehensive findings.
Claims InvestigatorConducting detailed inquiries into complex insurance claims to identify potential liability or fraud issues.

Licensing

STATE SPECIFIC

⚠️ Important

Work functions in the loss adjusting sector are subject to various regulatory requirements. While this qualification is a foundational component for professional recognition, it does not automatically grant a licence to practice; please consult the relevant authority in your jurisdiction.

NSWNSW Fair Trading
VICConsumer Affairs Victoria
QLDOffice of Fair Trading Queensland
WADepartment of Mines, Industry Regulation and Safety
SAConsumer and Business Services
TASConsumer, Building and Occupational Services
NTNorthern Territory Consumer Affairs
ACTAccess Canberra

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Could RPL Be Right for You?

Experience can be evidence.

RPL is the process that helps you demonstrate it.

Recognition of Prior Learning (RPL) is a formal assessment process that evaluates the skills, knowledge, and experience you've gained through your career to determine whether you meet the requirements of a nationally recognised qualification. It isn't a shortcut — it applies the same assessment standards as any other pathway.

RPL typically involves:

📋

A review of your work experience against the qualification requirements

💼

Compilation of an evidence portfolio demonstrating your competency

👤

Assessment by a qualified assessor from a Registered Training Organisation

🎯

If gaps are identified, targeted training to build on your existing expertise

ℹ️ Important Pathway Advice

RPL isn't the right pathway for everyone. If you don't have substantial, relevant, and current industry experience, a traditional study pathway may serve you better.

Our approach:

“We'd rather guide you to the right pathway than enrol you in the wrong one.”

What Kind of Experience Counts?

If RPL becomes available for this qualification, the types of experience and evidence that would typically be relevant include:

💼

Work History & Roles

  • Comprehensive CV and work history
  • Detailed position descriptions
  • Performance appraisals and reviews
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Investigation Records

  • Loss investigation plans
  • Scene inspection reports
  • Witness statements and interview notes
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Technical Assessment

  • Damage scope of work documents
  • Claims analysis reports
  • Repair costings and quantum evaluations
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Regulatory Compliance

  • Industry code of practice logs
  • Regulation compliance checklists
  • Dispute resolution correspondence
🤝

Settlement & Reporting

  • Final loss adjusting reports
  • Settlement negotiation records
  • Client and stakeholder communications

Not sure if you qualify?

Speak with our team for a free eligibility discussion.

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This is general guidance based on training.gov.au. Specific requirements will be confirmed by the delivering RTO's assessor when RPL becomes available.

Frequently Asked Questions

Everything you need to know about this qualification and RPL.

When will RPL for the Diploma of Loss Adjusting be available?
This qualification is currently in our development pipeline. We are working to secure partnerships with Registered Training Organisations that meet our standards for integrity and expert assessment.
Why should I register my interest now?
Registering allows us to gauge industry demand and provide you with direct updates as soon as the RPL pathway becomes active. It ensures you are first in line for a preliminary skills review.
Is RPL the same as studying for the Diploma?
No. Recognition of Prior Learning is an assessment process for those who already possess the skills. It focuses on gathering evidence of your existing competence rather than teaching you new material.
What level of experience is expected for this Diploma?
Candidates typically have significant experience in technical insurance operations, often managing complex problems, researching information from multiple sources, and providing guidance to others in the field.
How do I prove my loss adjusting experience?
Evidence is gathered into a portfolio and may include claims investigations, damage inspections, settlement negotiations, and proof of adherence to financial services regulations.
Will I need to complete any training?
If the RTO assessor identifies specific units where your evidence is insufficient, gap training may be required. This is targeted learning to ensure you meet the full national standard.

Register Your Interest

We're establishing partnerships to offer FNS51420 through RPL. Tell us about your background — we'll let you know when it's available and whether RPL is likely to suit your experience.

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Your Experience

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