RPL Interest Registration
Certificate I in Workplace Skills
This qualification is not yet available through RPL It. Register your interest to be notified when it becomes available.
BSB10120
You have begun building a foundation of essential workplace capabilities through your initial exposure to professional environments. We are currently establishing partnerships with Registered Training Organisations to offer formal recognition for these introductory business skills. Register your interest to be notified as soon as this pathway becomes available.
About This Qualification
This qualification reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work. They may undertake a variety of simple tasks under close supervision. This qualification provides a range of introductory skills and knowledge to provide individuals with an understanding of the business environment. Licensing/Regulatory Information No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Qualification Code
BSB10120
Training Package
BSB — Business Services Training Package
AQF Level
Certificate I
Total Units
6 (2 core + 4 elective)
Entry Requirements
Nil
National Register
View on training.gov.au →RPL It Status: Not yet available — Registering interest
Important: RPL It Australia is a student support service. All assessment and qualification issuance is conducted by our partner Registered Training Organisations (RTOs). RPL It does not deliver training, conduct assessments, or issue qualifications.
Career Outcomes
According to training.gov.au, this qualification supports the following roles:
| Role | Responsibilities |
|---|---|
| Administrative Assistant (Entry Level) | Performing basic office tasks like filing, data entry, and resource management under close supervision. |
| General Clerk | Assisting with day-to-day clerical duties and maintaining business documentation in a professional manner. |
| Customer Service Support | Engaging with clients in a front-of-house or support capacity while following established business protocols. |
Ready to level up?
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Could RPL Be Right for You?
Experience can be evidence.
RPL is the process that helps you demonstrate it.
Recognition of Prior Learning (RPL) is a formal assessment process that evaluates the skills, knowledge, and experience you've gained through your career to determine whether you meet the requirements of a nationally recognised qualification. It isn't a shortcut — it applies the same assessment standards as any other pathway.
RPL typically involves:
A review of your work experience against the qualification requirements
Compilation of an evidence portfolio demonstrating your competency
Assessment by a qualified assessor from a Registered Training Organisation
If gaps are identified, targeted training to build on your existing expertise
ℹ️ Important Pathway Advice
RPL isn't the right pathway for everyone. If you don't have substantial, relevant, and current industry experience, a traditional study pathway may serve you better.
Our approach:
“We'd rather guide you to the right pathway than enrol you in the wrong one.”
What Kind of Experience Counts?
If RPL becomes available for this qualification, the types of experience and evidence that would typically be relevant include:
Workplace Exposure
- ✓Records of work experience placements
- ✓Volunteer history in office or community environments
- ✓Logbooks from introductory vocational programs
Technology & Resources
- ✓Evidence of operating basic digital devices
- ✓Experience using office equipment such as printers and scanners
- ✓Basic data entry or record-keeping samples
Team Interaction
- ✓Emails or notes demonstrating professional communication
- ✓Participation records in team meetings or briefings
- ✓Evidence of following workplace instructions and protocols
Professional Preparation
- ✓Personal time management or work plans
- ✓Workplace health and safety checklists
- ✓Evidence of following standard operating procedures
Previous Learning
- ✓Short course certificates in office basics
- ✓Digital literacy workshop completion records
- ✓First aid or safety induction certificates
This is general guidance based on training.gov.au. Specific requirements will be confirmed by the delivering RTO's assessor when RPL becomes available.
Frequently Asked Questions
Everything you need to know about this qualification and RPL.
Is this qualification currently available through RPL It?▾
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Is an RPL qualification the same as one from full-time study?▾
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Related Qualifications
Other qualifications in the Business Services Training Package.
Advanced Diploma
Advanced Diploma of Business
BSB60120
Advanced Diploma
Advanced Diploma of Conveyancing
BSB60220
Advanced Diploma
Advanced Diploma of Human Resource Management
BSB60320
Advanced Diploma
Advanced Diploma of Leadership and Management
BSB60420
Advanced Diploma
Advanced Diploma of Marketing and Communication
BSB60520
Register Your Interest
We're establishing partnerships to offer BSB10120 through RPL. Tell us about your background — we'll let you know when it's available and whether RPL is likely to suit your experience.
Priority Notification
Be the first to know when enrolments open for BSB10120.
Preliminary Review
Receive free guidance on whether RPL could suit your career background.
No Commitments
Registering is obligation-free and takes less than 2 minutes.
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Be the first to know when BSB10120 becomes available through RPL.
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