RPL Interest Registration
Certificate II in Community Pharmacy
This qualification is not yet available through RPL It. Register your interest to be notified when it becomes available.
SIR20116
You understand the unique pace and responsibility of the community pharmacy environment. We are currently establishing partnerships with Registered Training Organisations to create a formal recognition pathway for your experience. Register your interest to be notified as soon as this qualification becomes available for assessment.
About This Qualification
This qualification reflects the role of pharmacy assistants who use a defined and limited range of customer service skills. With basic product knowledge, they recommend and supply a limited range of products to customers and often refer enquiries to other team members. They are involved in mainly routine front of pharmacy tasks such as point-of-sale service, stock maintenance and display. They work under close supervision, with guidance from more experienced and senior pharmacy assistants and ultimately under the supervising pharmacist. Pharmacy assistants must comply with federal, state or territory law and Pharmacy Board of Australia Guidelines for supplying scheduled medicines. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Qualification Code
SIR20116
Training Package
SIR — Retail Services Training Package
AQF Level
Certificate II
Total Units
12 (4 core + 8 elective)
Entry Requirements
There are no entry requirements for this qualification.
National Register
View on training.gov.au →RPL It Status: Not yet available — Registering interest
Important: RPL It Australia is a student support service. All assessment and qualification issuance is conducted by our partner Registered Training Organisations (RTOs). RPL It does not deliver training, conduct assessments, or issue qualifications.
Career Outcomes
According to training.gov.au, this qualification supports the following roles:
| Role | Responsibilities |
|---|---|
| Pharmacy Sales Assistant | Serving customers, accepting prescriptions for the pharmacist, and maintaining retail merchandise displays. |
| Pharmacy Assistant | Providing non-therapeutic advice to customers and assisting with product selection for basic health needs. |
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Could RPL Be Right for You?
Experience can be evidence.
RPL is the process that helps you demonstrate it.
Recognition of Prior Learning (RPL) is a formal assessment process that evaluates the skills, knowledge, and experience you've gained through your career to determine whether you meet the requirements of a nationally recognised qualification. It isn't a shortcut — it applies the same assessment standards as any other pathway.
RPL typically involves:
A review of your work experience against the qualification requirements
Compilation of an evidence portfolio demonstrating your competency
Assessment by a qualified assessor from a Registered Training Organisation
If gaps are identified, targeted training to build on your existing expertise
ℹ️ Important Pathway Advice
RPL isn't the right pathway for everyone. If you don't have substantial, relevant, and current industry experience, a traditional study pathway may serve you better.
Our approach:
“We'd rather guide you to the right pathway than enrol you in the wrong one.”
What Kind of Experience Counts?
If RPL becomes available for this qualification, the types of experience and evidence that would typically be relevant include:
Work History & Roles
- ✓Current resume detailing pharmacy experience
- ✓Position descriptions from previous pharmacy roles
- ✓Performance reviews or employer references
Pharmacy Operations
- ✓Records of stock maintenance and inventory handling
- ✓Logs of point-of-sale transactions and terminal balancing
- ✓Evidence of visual merchandise display setup
Customer Interaction
- ✓Documentation of customer service and product recommendations
- ✓Records of referring complex enquiries to the pharmacist
- ✓Evidence of following pharmacy guidelines for scheduled medicines
Safety & Compliance
- ✓Workplace health and safety induction records
- ✓Evidence of infection control and hygiene practices
- ✓Records of managing store environment and safety
Training & Certifications
- ✓First aid or CPR certificates
- ✓In-house pharmacy product training records
- ✓Relevant retail or customer service certificates
This is general guidance based on training.gov.au. Specific requirements will be confirmed by the delivering RTO's assessor when RPL becomes available.
Frequently Asked Questions
Everything you need to know about this qualification and RPL.
Is this qualification currently available through RPL It?▾
Why should I register my interest?▾
Is an RPL qualification the same as one from full-time study?▾
Does this cover the supply of Pharmacy Medicines?▾
How do I prove my infection control skills?▾
Related Qualifications
Other qualifications in the Retail Services Training Package.
Advanced Diploma
Advanced Diploma of Visual Merchandising
SIR60221
Certificate I
Certificate I in Retail Services
SIR10116
Certificate II
Certificate II in Retail Services
SIR20216
Certificate III
Certificate III in Business to Business Sales
SIR30316
Certificate III
Certificate III in Community Pharmacy
SIR30116
Register Your Interest
We're establishing partnerships to offer SIR20116 through RPL. Tell us about your background — we'll let you know when it's available and whether RPL is likely to suit your experience.
Priority Notification
Be the first to know when enrolments open for SIR20116.
Preliminary Review
Receive free guidance on whether RPL could suit your career background.
No Commitments
Registering is obligation-free and takes less than 2 minutes.
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Be the first to know when SIR20116 becomes available through RPL.
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